Last Updated: March 28, 2026
This Privacy and Cookie Policy has been prepared to explain how the personal data of users visiting the website www.cariboucoffee.com.tr, owned by Caribou Coffee Türkiye, is processed, protected, and what rights users have under the scope of the Turkish Personal Data Protection Law No. 6698 (“KVKK”). :contentReference[oaicite:0]{index=0}
Data Controller
In accordance with KVKK, your personal data is processed by Caribou Coffee Türkiye as the data controller. This policy is limited to products, campaigns, services, and customer communication processes provided through the website.
Collected Personal Data
The following personal data may be collected through our website and digital channels:
- Full name
- Phone number
- Email address
- Delivery and billing information (for product orders)
- Message content submitted via contact forms or customer service
- IP address, device information, and technical usage data
- Usage data obtained through cookies
Method of Collecting Personal Data
Your personal data may be collected through:
- Forms available on the website
- Online order and membership processes
- Email, phone, or customer service communications
- Automatic methods during website usage (cookies, etc.)
Purposes of Processing Personal Data
Your collected personal data is processed for the following purposes:
- Receiving, preparing, and delivering orders
- Managing payment processes
- Carrying out customer support and communication activities
- Providing information about campaigns, promotions, and announcements (within the scope of explicit consent)
- Improving user experience and analyzing website performance
- Fulfilling legal obligations
Your personal data will not be used for purposes other than those stated above.
Transfer of Personal Data
Your personal data may be transferred:
- To authorized public institutions and organizations (within legal obligations)
- To business partners, suppliers, and service providers (e.g., payment systems, logistics companies)
in accordance with Articles 8 and 9 of KVKK and by taking necessary security measures.
Retention Period of Personal Data
Your personal data is retained for the periods specified in the relevant legislation or as long as required by the purpose of processing. At the end of this period, the data is deleted, destroyed, or anonymized.
Your Rights Under KVKK
Under Article 11 of KVKK, users have the right to:
- Learn whether their personal data is processed
- Request information if it has been processed
- Request correction if it is incomplete or inaccurate
- Request deletion or destruction of personal data
- Request compensation in case of unlawful processing
You can submit your requests regarding these rights through the communication channels available on our website.
COOKIE POLICY
What is a Cookie?
Cookies are small text files stored on your device via your browser by websites. The Caribou Coffee Türkiye website uses cookies to improve user experience and analyze site performance.
Types of Cookies Used
The following types of cookies may be used on our website:
- Essential Cookies: Ensure the proper functioning of the website’s core features.
- Performance and Analytics Cookies: Help improve the website by analyzing usage.
- Functional Cookies: Remember user preferences.
- Marketing Cookies: Enable the delivery of content and advertisements tailored to users’ interests (within the scope of explicit consent).
Managing Cookies
You can accept, reject, or delete cookies by changing your browser settings. Disabling cookies may cause some parts of the website to not function properly.
Policy Updates
This Privacy and Cookie Policy may be updated from time to time in line with legislative changes and service updates. The latest version is always published on www.cariboucoffee.com.tr.